Retail Customer Experience Manager - Betting Shop
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-25
Listing for:
Entain Group
Full Time
position Listed on 2026-07-25
Job specializations:
-
Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail & Store Manager
Job Description & How to Apply Below
Entain Group is hiring a Retail Customer Service Manager in Edinburgh to lead customer service standards across Ladbrokes & Coral betting shops. You will manage the shop team, ensure excellent service, and drive customer satisfaction while handling cash and transactions.
The role reports to the Shop Manager and offers a competitive hourly rate of £13.00 and a workplace focused on a friendly, fast-paced retail environment with shift patterns across mornings to evenings.
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