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Retail Team Leader - Customer Service & Store Ops

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: John Lewis Partnership
Full Time position
Listed on 2026-08-31
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

John Lewis Partnership in Edinburgh (Waitrose) is seeking a Team Leader to deliver excellent Partner-led service and a passion for food, helping customers feel confident and valued on every visit.

You will support the shop management, supervise daily operations, ensure safety and compliance, and assist with online orders, stock replenishment and checkout support, including Click & Collect. Weekend hours are required and you may take on supervisory responsibilities after training.

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