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Retail Team Leader: Service

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: John Lewis & Partners
Part Time position
Listed on 2026-09-01
Job specializations:
  • Retail
    Retail & Store Manager, Retail Sales, Retail Associate/ Customer Service, Retail Support
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below
Position: Retail Team Leader: Exceptional Service & Flexible Hours
Location: City of Edinburgh

John Lewis & Partners in Edinburgh is seeking a Team Leader to guide Partners in delivering exceptional customer service and creating a premium in-store experience. You will lead by example, ensure strong product knowledge, and drive sales while upholding the brand's values and standards.

The role focuses on team leadership, operational excellence, and building strong relationships with customers and third parties. The position is based in-store with flexible working patterns where possible.

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