Ecommerce Assistant - Luxury brand

e are currently supporting a prestigious luxury jewellery house in their search for an E-Commerce Assistant to join their team. As an E-Commerce Assistant, you will play a key role in supporting the day-to-day management and smooth running of the online store. You will be responsible for maintaining and enhancing product content, imagery and online merchandising, ensuring the digital customer journey consistently reflects the brand's exceptional standards, luxury positioning and attention to detail.

This is an excellent opportunity for someone with a passion for luxury, jewellery and e-commerce who wants to develop their career within a prestigious brand environment.

Key Responsibilities Support the day-to-day management of the e-commerce website. Maintain accurate and compelling product content, including descriptions, specifications and pricing. Upload, organise and maintain product imagery, ensuring all assets meet brand and website standards. Assist with online merchandising, product launches and website updates. Ensure product pages are accurate, visually engaging and aligned with the luxury brand identity. Support the optimisation of the online customer journey, identifying opportunities to improve the customer experience.

Assist with website content updates, promotions and seasonal activity. Work closely with internal teams to ensure new products and content are launched accurately and on time. Carry out regular website checks to identify and resolve content, imagery or product issues. Support the wider e-commerce team with reporting, administration and ongoing website improvements. Ensure the online store consistently delivers a premium and seamless customer experience.

About You The ideal candidate will have previous experience within a luxury or premium retail environment, ideally with an interest in or knowledge of jewellery. You will be highly organised, detail-oriented and comfortable working in a fast-paced environment where accuracy and presentation are paramount. Essential Skills & Experience Previous experience in e-commerce, digital merchandising or online retail.

Experience with in a luxury or premium retail environment is highly desirable. Strong working knowledge of Shopify. Excellent attention to detail and a strong eye for visual presentation. Confident working with product content and imagery. Basic image editing and resizing skills using Adobe Photoshop or similar. Good working knowledge of Canva. Strong written communication skills. Highly organised with the ability to manage multiple tasks and deadlines.

A proactive approach with the ability to work independently and as part of a wider team. Genuine interest in luxury, jewellery and the customer experience.

The Ideal Candidate You will be someone who combines strong attention to detail with a genuine passion for luxury and e-commerce. You understand that in a luxury environment, every detail matters from the quality of a product image and accuracy of product information through to the overall customer journey. You will be proactive, commercially aware, and keen to develop your career within a prestigious luxury brand.