Direct Mail Account Manager — Client & Campaign Lead

Account Manager – Direct Mail

Our client is a dynamic direct marketing agency specializing in campaign strategy and execution. They work with a wide variety of clients to provide exciting, highly targeted and effective communications.

We have an opening in their account management team. We are looking for an account manager with a flair for client communication and an understanding of consumer behaviour. Your role will involve providing high-level, proactive, helpful and value added client service and account management through the organisation of all relevant creative, print, production and postage services.

• Manage several accounts and often be the face of the company to many clients.
• Prepare client quotes and invoices, check supplier quotes, prepare purchase orders and ensure profitability of each job.
• Brief external suppliers from artwork, data and print through to fulfilment and postage.
• Check all information thoroughly and proofread accurately.
• Suggest new formats and provide feedback on improvements to clients and the Client Services team.
• Manage and coordinate delivery of existing client direct marketing activity to agreed budget and timescales.
• Develop and maintain long-term relationships with accounts, clients and suppliers.
• Be happy to roll up your sleeves and stay hands-on.

• Solid knowledge of postage –
  must have.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals at all organisational levels.
• Organised and able to prioritise work load.
• Proactive and self‑motivated.
• Strong numeracy skills, ability to understand data and briefs.
• Good natured and considerate.
• Ability to actively participate in brainstorming and accurately record ideas generated.
• Good use and knowledge of Outlook, Word, Excel, PowerPoint.
• Ability to stay calm under pressure.

This position has now been filled.