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Global Retention Specialist

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Worldpay
Full Time position
Listed on 2026-07-11
Job specializations:
  • Sales
    Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Global Payments Retention Specialist

Worldpay, a leader in payments, is seeking a Retention Executive to join our sales and operations team. You will proactively engage customers considering discontinuation, listen with empathy, and present tailored solutions to persuade them to stay.

This role works within a fast-paced environment and involves maintaining CRM records and working to exceed retention targets. This is a chance to influence long-term customer relationships at a global brand.

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