Territory Manager

• Develop and nurture strong client relationships across your territory

• Identify growth opportunities, win new business, and bring lapsed clients back on board

• Act as the senior point of contact for client escalations and service challenges

• Support workforce engagement, utilisation, and retention to maximise coverage

• Monitor and drive performance against KPIs such as fill rates, client satisfaction, and retention

• Collaborate with internal teams to ensure seamless service delivery

• Be a Newcross Brand Ambassador, promoting excellence and continuous improvement

• Proven experience in sales, business development, territory management, account management, or healthcare staffing
• Strong commercial awareness and relationship management skills
• Ability to thrive in a fast-paced, target-driven environment
• Confident using CRM systems, workforce platforms, and performance dashboards
• Excellent communication, problem-solving, and analytical skills
• Resilient, adaptable, and proactive with high attention to detail

Demonstrates expertise in client relationship management, business development, and performance monitoring to drive growth and client satisfaction. Proficient in utilizing CRM systems and workforce platforms to enhance service delivery and operational efficiency.

• Territory Management
• Healthcare Staffing
• KPI Monitoring
• Client Satisfaction Analysis
• Growth Opportunity Identification

• Relationship Management
• Communication Skills
• Problem-Solving Skills
• Analytical Skills
• Adaptability

• Client Engagement
• Service Delivery
• Retention Strategies
• Commercial Awareness
• Fast-Paced Environment

• CRM Systems
• Workforce Platforms
• Performance Dashboards