Sales Consultant

Location: City of Edinburgh

## Sales Consultant Apply remote type:
On-site locations:
Edinburgh Experience Centretime type:
Full time posted on:
Posted Todayjob requisition :
R3862
** About the Role
** Based in our Edinburgh Experience Centre in St James Quarter, you will join a premium retail environment where we focus on inspiring and delighting our customers through exceptional service and memorable experiences. Our beautifully designed space showcases a curated collection of luxury lifestyle appliances, offering a personalised and intimate setting for both consumers and partners. We continue to evolve our workplace and culture in line with our world-renowned products.

Join a business that has been shaping excellence since 1899 and help us live our philosophy of ‘Immer Besser’ every day.
** Your Responsibilities
*** You will guide customers through detailed consultations, managing the full journey from initial enquiry through to purchase and post-sale support
* Through a strong understanding of customer needs, you recommend tailored appliance solutions that enhance their lifestyle and home environment
* With a focus on creating memorable in-store experiences, you use hands-on demonstrations and storytelling to build strong emotional connections with customers
* As part of the Experience Centre team, you will contribute to events that drive engagement, footfall, and sales while maintaining exceptional retail standards
* With attention to detail, you ensure showroom standards remain exceptional, with appliances immaculately presented, fully operational, and supported with accurate information
** What we are looking for
*** Proven experience in a retail sales role with a strong track record of achieving targets and delivering measurable results
* Confident consultative selling approach with the ability to adapt to different customer needs and manage the full sales cycle
* Experience delivering product demonstrations, providing home economist experiences that engage and inspire customers
* Passion for food, cooking, and premium home appliances, with the ability to create memorable and personalised experiences
* Strong communication and relationship-building skills, with confidence engaging high-end clientele across multiple touchpoints
* A team-focused mindset with flexibility, adaptability, and a proactive approach to supporting business needs
** Working Hours
*** This is a full-time, permanent position working 37.5 hours per week across five days
* Flexibility is required to meet the needs of the business which will include evening and weekend work
** Benefits
* ** Starting salary of £26,091 rising upon successful pass of probation, plus a competitive benefits package
* Quarterly and yearly bonus scheme of up to two months’ salary
* Discounts on Miele products for you, your family and friends
* Discounted gym membership and lunch allowance
* Health cash plan and free eye tests
* Additional benefits including financial advice and recognition schemes
** Additional Information
** This role is based in our Edinburgh Experience Centre. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed
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