Travel Specialist Assistant

Founded in Edinburgh in 2004, Absolute Escapes is an award-winning specialist in walking holidays and tailor-made travel across the UK & Ireland.

We pride ourselves on our first-hand knowledge and attention to detail, which ensures we exceed the expectations of our clients from all over the world. By listening closely to our clients’ needs, we craft unique itineraries that perfectly balance adventure with seamless logistics.

We help people reconnect with nature, their loved ones, and themselves – offering them the time and space to rejuvenate, no matter how busy their lives may be. Every holiday we create is as unique as the person it’s designed for.

We’re looking for an ambitious and enthusiastic individual to join our experienced sales team as a Travel Specialist Assistant for a minimum of four months, with the opportunity to develop your skills and build a career within the tourism industry.

Working at Absolute Escapes, you’ll have the opportunity to turn your passion for travel into a career. You’ll join our dedicated team, helping to create personalised holiday itineraries, build relationships with clients and deliver exceptional customer service throughout the sales journey.

You’ll be involved in the full sales process, from responding to new enquiries, through to creating tailored proposals, following up with clients and converting leads into bookings. You’ll also develop your knowledge of our destinations and products, helping clients choose the right holiday for their needs.

You’ll be highly organised, with meticulous attention to detail and excellent written and verbal communication skills. You’ll be confident communicating with clients, enjoy building genuine relationships and be motivated and driven to turn enquiries into bookings.

This role would suit someone with a keen interest in travel, the outdoors and communication, as well as a good knowledge of the UK and Ireland as tourism destinations.

• Convert Leads into Bookings
  :
  Manage the full sales journey from initial enquiry through to confirmed booking, ensuring every detail is clearly communicated and handled professionally.
• Build Client Relationships
  :
  Develop strong relationships with clients from around the world, using your destination knowledge and expertise to understand their preferences and requirements.
• Create Exceptional Holidays
  :
  Build inspiring tailormade and walking itineraries that are practical, meticulously planned and designed to exceed client expectations.
• Develop Product Knowledge
  :
  Research destinations, routes, accommodation and new travel experiences to strengthen your product knowledge and support itinerary planning and sales.
• Be Part of the Team
  :
  Work alongside our experienced sales team in a friendly, dynamic environment, learning from their expertise, sharing ideas and contributing to team targets.
• Develop Your Skills
  :
  Take part in training and develop your skills in travel sales, customer service and the wider tourism industry.

• A genuine passion for travel, walking and the outdoors, coupled with good familiarity of the UK and Ireland as tourism destinations
• Strong communication skills, with the ability to build genuine client relationships, understand their needs, inspire them with ideas and confidently convert enquiries into bookings.
• Commercially aware and results-focused, with a willingness to take ownership of sales targets and contribute to the wider success of the business.
• Outstanding written and verbal communication skills with an ability to interact clearly and professionally by phone and email
• Excellent organisation skills and meticulous attention to detail are essential
• A strong commitment to delivering outstanding customer experiences and exceeding…