Global IoT Technical & Service Sales Sr Mgr

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Business Area: VB Internet of Things Vertical

Posting Country:
United Kingdom

Full Time / Part Time:
Full Time

Contract Type:
Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Joining Vodafone IoT’s team means being part of a growing, purpose-driven organisation at the forefront of innovation. Our teams are made up of curious minds, problem-solvers, and forward-thinkers across the world who thrive in a collaborative, high-performing, inclusive environment.

Open to candidates applying from the following locations: UK, Germany, Spain, Italy or Portugal

The Global Technical & Service Sales Senior Manager is a Group-level leader accountable for enabling Vodafone IoT’s global sales performance through ownership of the pre and post-opportunity lifecycle, from qualification and solution design through service sales, delivery execution and structured handover into Customer Success, while building a high-performing, engaged and future-ready global Technical Sales organisation.

The role leads a single global Technical Sales organisation, integrating IoT Pre-Sales, Solution Architecture and Service Sales to drive high-quality qualification, first-time-right solution design, service sales execution, delivery governance and seamless handover into Customer Success - directly supporting win rates, deal velocity, margin protection, forecast accuracy and sustainable revenue growth.

The role acts as the primary enterprise interface between Sales and Product & Technology, ensuring that customer insights, solution performance, delivery data and Customer Success feedback systematically shape product strategy, platform evolution, investment priorities and demand forecasting. This is critical to maintaining Vodafone IoT’s competitive differentiation and ability to scale profitably.

Operating with enterprise level authority, the Global Technical & Service Sales Senior Manager ensures strong alignment across Vodafone OpCos, Partner Markets and Resellers, driving global consistency in solution design, service sales engagement, delivery execution and customer handover, while managing material operational, customer and reputational risk across complex, multi market IoT programmes.

• Global leadership:
  Lead the global IoT Technical Sales organisation, setting clear standards, governance and performance measures.
• Solution design:
  Own qualification and solution architecture to improve win rates, quality, speed and delivery confidence.
• Delivery governance:
  Oversee complex multi-market delivery, ensuring strong risk management, escalation and first-time-right execution.
• Service Sales interface:
  Lead Service Sales within Technical Sales and ensure clear definition, design and implementation of customer requirements ahead of the handover to operations and customer success.
• Cross-functional alignment:
  Align OpCos, partners, Product, Technology and Customer Success around consistent standards and customer-led priorities.

• Proven experience building and leading large, multi regional teams, including talent development, succession planning and engagement at scale.
• Deep expertise in IoT,…