Security Officer

Overview

Better places, thriving communities.

Coop Retail Store Edinburgh - Frederick Street, 26-28 Frederick Street, Edinburgh, EH2 2JR

£13.19 per hour

40 hours a week

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AIs) and any subsequent changes.
• Delivering results that meet and/or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.
• To be aware of and ensure compliance with all policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AIs).
• Proactively refer to and review the published Assignment Instructions, familiarising oneself with changes and suggesting amendments to improve the current level of service.
• Be compliant with Industry and Statutory Legislation (obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times when carrying out duties. The Customer also requires a CCTV PSS SIA Licence. Additional courses may be contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodical and orderly way.

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to renew your licence 16 weeks before expiry.

• Look out for, and immediately report, any Health & Safety hazards on site.
• Stay alert to threats or changes within the work environment to reduce disruption, loss or damage.
• Maintain professional conduct in difficult situations and with challenging customers.
• Complete an accurate, detailed notebook entry after any incident for the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AIs).
• Call emergency services and the Communication Centre to report all incidents.

• Previous security experience
• SIA Licence
• SC Clearance

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices, to customise your benefits.

You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and more. We also offer MiDeals for high street discounts, a cycle-to-work scheme, life cover, a save-as-you-earn scheme, and a Mitie Matching Share Plan. We award Mitie Stars with monthly cash prizes and a yearly top prize of up to £10,000. We offer diverse training and development avenues and are committed to inclusive recruitment.

If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients from banking and government to hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

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