Security Control Room Operator

About the Role

As a Security Control Room Operator, you will monitor and operate Aberdeen’s integrated technical security systems, including CCTV, access control, alarm monitoring and building management tools. You will work 12‑hour shifts on a four‑days‑on, four‑days‑off, four‑nights‑on rotation covering weekdays, weekends and public holidays. Your responsibilities include handling access enquiries, running daily access reports, responding to incidents, supporting building evacuations, answering calls and emails, and maintaining situational awareness across the Aberdeen estate.

The role offers significant on‑the‑job learning, supported by the Controller, and strong long‑term progression opportunities for those who want to build a career in corporate security operations. Enhanced rate overtime opportunities are also available.

• Support and direct Security Officer personnel, ensuring clear communication and collaboration.
• Maintain competence in technical security, building management and global travel tracking systems across monitored sites.
• Support briefing and debriefing at each shift.
• Adhere to operational processes and ensure daily tasks are completed and recorded.
• Prepare and present operational management and incident reports.

• Experience or understanding of access control, CCTV, alarm response and security operations.
• Good PC skills and confidence using Microsoft systems.
• Ability to remain calm under pressure and make decisions across multiple tasks.
• Strong interpersonal and communication skills, including written reporting.
• Corporate security, police or military background desirable but not essential.

• 20 days annual leave.
• 16% employer pension contribution.
• Discretionary performance‑based bonus (where applicable).
• Private healthcare.
• Flexible benefits including gym discounts, season ticket loans and an employee discount portal.
• Enhanced rate overtime opportunities.

Aberdeen is a Disability Confident Committed employer and is committed to offering an interview to applicants with a disability who meet the minimum criteria for the role. If you would like to request any reasonable adjustments during the recruitment process, please let us know.