Security Control Room Operator

Location: City of Edinburgh

Job Description At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group.

Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent.

Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society.

We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.

Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients’ evolving needs.interactive investor, the UK’s second largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in the way that works for them.

Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers.

Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes.

About the Department The Security and Resilience Control Centre (SaRCC) operates 24/7/365 and provides Aberdeen with centralised oversight of office locations, travellers, and incident escalation needs. The department is staffed by one Operator and one Controller per shift, both working closely together and supported by the SaRCC Specialist. SaRCC serves as the single point of contact for technical security issues, incident coordination and crisis escalation, ensuring continuity and a high‑quality response across the estate.

About the Role As a Security Control Room Operator, you will monitor and operate Aberdeen’s integrated technical security systems, including CCTV, access control, alarm monitoring and building management tools. You will join a small, collaborative team working 12‑hour shifts on a four‑days‑on, four‑days‑off, four‑nights‑on rotation covering weekdays, weekends and public holidays.

Your role includes handling access enquiries, running daily access reports, responding to incidents, supporting building evacuations, answering calls and emails, and maintaining situational awareness across the Aberdeen estate. There is significant on‑the‑job learning, supported directly by the Controller, and strong long‑term progression opportunities for individuals who want to build a career in corporate security operations. Enhanced rate overtime opportunities are available.

Key Responsibilities Support and direct Security Officer personnel, ensuring clear communication and collaboration.

Maintain competence in technical security, building management and global travel tracking systems across monitored sites.

Support briefing and debriefing at each shift.

Adhere to operational processes and ensure daily tasks are completed and recorded.

Prepare and present operational management and incident reports.

About the Candidate Experience or understanding of access control, CCTV, alarm response and security operations.

Good PC skills and confidence using Microsoft systems.

Ability to remain calm under pressure and make decisions across multiple tasks.

Strong interpersonal and communication skills, including written reporting.

Experience in and knowledge of Incident Management process, Command and Control.

Corporate security, police or military background desirable but not essential.

Aberdeen is a…