Community Refuge Support Worker

Job Purpose

Support the provision of a safe, professional and supportive service for women in the Community Refuge accommodation who have experienced or are at risk of domestic abuse.

• Provide advice, advocacy and support to children, young people and families who have experienced domestic abuse.
• Work as part of a team and cover on‑call hours when required (additional payments).
• Deliver high‑quality, trauma‑informed services that are safe, effective and responsive to the needs of our clients.
• Support and supervise other practitioners as part of the management team.

• A satisfactory Disclosure Scotland Adult and Child PVG scheme membership check.
• At least SVQ Level III or equivalent in childcare or a related subject, or equivalent experience with a willingness to work towards a qualification.
• Experience providing support in a relevant social care setting.
• Excellent communication, problem‑solving and motivational skills.

• Flexible working hours (where appropriate).
• Pension salary sacrifice scheme.
• 7% employer’s pension contributions.
• 6 weeks annual leave and public holidays.
• Training and personal development opportunities.

• Based in Kilmarnock, providing services throughout East Ayrshire.
• Closing 6th March 2026.

Women only need to apply under Schedule 9 (Part
1) of the Equality Act 2010. Edinburgh Women’s Aid is an equal opportunities employer and welcomes applications from all sections of the community. Fife Women’s Aid and East Ayrshire Women’s Aid provide competitive terms and conditions.

To find out more about our services, join the online session at 6.30pm on Tuesday 10th February 2026. Confirm your attendance to  and we will send you the Zoom details.