Youth Service Coordinator

We’re looking for a Youth Service Co‑ordinator with a passion for diversity and inclusion to join our team.

Deaf Action is a deaf‑led charity supporting and celebrating deaf people. The Youth Service supports deaf and hard of hearing young people to build confidence, develop life skills, improve wellbeing, connect with peers and explore a positive deaf identity. The postholder will deliver youth work activity funded by Young Start and Gannochy Trust, supporting young people to improve wellbeing, build community connections, develop life skills and access leadership, enterprise and employability opportunities.

• Plan, co‑ordinate and deliver accessible youth clubs, social events, workshops, trips, residentials and community activities.
• Support deaf and hard of hearing young people to build confidence, resilience, independence, communication skills and positive peer relationships.
• Establish and support a Youth Council, enabling young people to shape activities, influence priorities and take part in decision‑making.
• Support young people to access skills, training, leadership, volunteering, enterprise and employability opportunities.
• Build and maintain relationships with schools, Teachers of the Deaf, audiology services, youth services, families and community partners.
• Develop referral pathways and promote the Youth Service to young people, families and partner organisations.
• Co‑ordinate Sessional Youth Workers and Volunteers to ensure safe, inclusive and high‑quality delivery.
• Ensure safeguarding, child protection, PVG, GDPR, consent, health and safety, and risk assessment procedures are followed.
• Maintain accurate records of attendance, feedback, outcomes and case studies.
• Contribute to reports for Young Start, Gannochy Trust and other funders.
• Work closely with the Project Manager to monitor delivery, budget use, outcomes and service development.
• Represent Deaf Action at meetings, events and forums as required.
• Carry out other appropriate duties as requested by the Project Manager.

• Essential – Experience of delivering youth work with children and/or young people.
• Experience of planning and delivering group activities, workshops, events or youth programmes.
• Experience supporting young people to build confidence, wellbeing, independence and life skills.
• Experience involving young people in decision‑making, activity planning or service development.
• Understanding of safeguarding, child protection, GDPR, consent and risk assessment.
• Strong organisational, interpersonal and communication skills.
• Ability to build positive relationships with young people, families, schools and partners.
• Ability to work independently and manage a varied workload.
• Good administration and IT skills.
• Willingness to work evenings, weekends and occasional residentials.
• Willingness to undertake British Sign Language training if not already proficient.
• PVG scheme membership, or willingness to apply.

• Desirable – Professional qualification in Youth Work, Community Learning and Development, Social Work, Social Care, Social Science or another relevant field.
• Experience working with deaf, hard of hearing, deafblind or disabled young people.
• Experience supporting a Youth Council, youth forum or peer leadership group.
• Experience co‑ordinating volunteers or sessional workers.
• Experience supporting employability, digital skills, enterprise, volunteering or work placements.
• British Sign Language.
• Full clean driving licence.
• Outdoor activity skills.

• Good understanding of youth work principles and inclusive practice.
• Knowledge of issues affecting deaf and hard of hearing young people and their families.
• Ability to create safe, accessible and culturally appropriate spaces for young people.
• Commitment to youth voice, participation and young people’s leadership.
• Flexible, proactive and able to adapt to young people’s needs.
• Committed to equality, inclusion, safeguarding and accessible communication.
• Able to work collaboratively as part of a wider team.
• Able to motivate young people and support them to recognise their strengths.

• Regular evening and weekend work will be required.
• PVG checks will be required before appointment.
• British Sign Language training will be provided if required.

• The role is funded through Young Start and Gannochy Trust until May 2027, subject to continuation funding.
• Occupational pension scheme with employer contributions of 6%.
• 32 days leave pro rata (inc bank holidays) pro rata for part time.
• Long service benefits.
• Day off on your birthday.
• 24/7 access to an Employee Assistance Programme provided by Health Assured.
• In‑house Mental Health First Aiders.
• Death in service benefit.
• Access to the Cycle to Work Scheme and IT Voucher Scheme.
• Ongoing support for learning and development through our PDR process.
• BSL course, if required.