Shared Services Support Worker​/Key Worker

Overview

The Shared Services Support Worker will work across multiple services within one Registration, this may include working in both supported temporary accommodations, settled accommodations, Rapid Access Accommodation and Young Person's Service. In our temporary supported accommodations, the core purpose of this job is to support people who are experiencing homelessness, to build the skills and support networks they need to prepare them for independent living when they move into their own tenancy.

In our supported settled accommodations, the core purpose is to support people who have experienced homelessness and have complex needs, to give them a secure home for life in a supported environment. The Shared Services Support Worker will provide housing support, both practical and emotional support to residents using our service that promotes choice, inclusion in community of choice and encourages personal responsibility.

They will work with CEC and staff to support people to keep their tenancy, through Letters of Support and positive move ons where possible.

The Shared Services Support Worker will be an effective team player in a challenging environment and establish and maintain positive professional relationships with a range of external services. The Shared Services Support Worker will also maintain the building protocols such as, fire testing, reporting repairs, checking and reporting on equipment, preparing for PAT, daily cleaning duties and alerting the Service Lead to any concerns or issues arising.

• Provide housing support, both practical and emotional, to residents using our service that promotes choice, inclusion in community of choice and encourages personal responsibility.
• Work with CEC and staff to support people to keep their tenancy, through Letters of Support and positive move ons where possible.
• Be an effective team player in a challenging environment and establish and maintain positive professional relationships with a range of external services.
• Maintain building protocols such as fire testing, reporting repairs, checking and reporting on equipment, preparing for PAT, daily cleaning duties and alerting the Service Lead to any concerns or issues arising.