Bereavement Services Coordinator

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end‑of‑life care in the UK, the only provider across all four nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end‑of‑life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end‑of‑life, through three ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end‑of‑life experience

Are you passionate about supporting people through some of life’s most challenging moments? Join our dedicated team at Edinburgh Hospice as a Bereavement Services Co‑ordinator, where you’ll play a vital role in helping people navigate their grief journey. This is a unique opportunity to make a meaningful difference while contributing to the wider priorities and values of Marie Curie. If you’re an empathetic, organised and motivated professional with experience of counselling, bereavement support or related services, we’d love to hear from you.

• Coordinate referrals, undertaking initial assessments and triage, and ensuring people receive the most appropriate support for their needs.
• Manage waiting lists, caseloads and service allocations to ensure timely access to bereavement support.
• Facilitate bereavement support groups and coordinate the staff and volunteers who help deliver these services.
• Manage recruiting, training, supervising and supporting volunteers, ensuring they feel confident, safe and valued in their role.
• Provide compassionate bereavement support to individuals and families through face‑to‑face sessions, telephone calls, video appointments and support groups.
• Work closely with the multidisciplinary team to ensure families receive information, guidance and support following bereavement.
• Provide emotional and psychological support to bereaved individuals and identify when additional specialist support or external referrals may be required.
• liaise with healthcare professionals and community organisations to provide a joined‑up approach to bereavement care.
• Coordinate bereavement‑related events and encourage participation from staff, volunteers and the wider community.
• Maintain accurate records, manage service administration and ensure all activity meets Marie Curie policies and professional standards.
• Contribute to multidisciplinary team meetings and support the wider priorities and objectives of Marie Curie.

• A recognised counselling qualification (DipHE, Foundation Degree in Counselling, or equivalent).
• Professional membership of BACP, IABACP or another recognised counselling/psychotherapy body.
• Experience supporting people affected by bereavement, loss or end‑of‑life issues.
• The ability to work effectively with multidisciplinary teams, volunteers and external partners.
• Excellent organisational skills, with experience managing referrals and caseloads.

• Annual leave allowance 27 days plus 10 public holidays (pro rata)
• Competitive policy for parental/sick leave
• Industry leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for pension
• Loan schemes for bikes, computers and satellite navigation systems
• Introduce a friend scheme
• Help with eyecare cost
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit‑Hub Discount Scheme
• Life assurance – for all employees

If you require any support during the recruitment process, please contact us at r

Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength of a diverse workforce. We actively encourage applications from people of all cultures, perspectives and lived experiences.