Bereavement Service Co-ordinator

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Are you passionate about supporting people through some of life's most challenging moments? Join our dedicated team at Edinburgh Hospice as a Bereavement Services Co‑ordinator, where you'll play a vital role in helping people navigate their grief journey. This is a unique opportunity to make a meaningful difference while contributing to the wider priorities and values of Marie Curie. If you're an empathetic, organised and motivated professional with experience of counselling, bereavement support or related services, we'd love to hear from you.

• Coordinate referrals, undertaking initial assessments and triage, and ensuring people receive the most appropriate support for their needs.
• Manage waiting lists, caseloads and service allocations to ensure timely access to bereavement support.
• Facilitate bereavement support groups and coordinate the staff and volunteers who help deliver these services.
• Manage recruiting, training, supervising and supporting volunteers, ensuring they feel confident, safe and valued in their role.
• Provide compassionate bereavement support to individuals and families through face‑to‑face sessions, telephone calls, video appointments and support groups.
• Work closely with the multidisciplinary team to ensure families receive information, guidance and support following bereavement.
• Provide emotional and psychological support to bereaved individuals and identify when additional specialist support or external referrals may be required.
• Liaise with healthcare professionals and community organisations to provide a joined‑up approach to bereavement care.
• Coordinate bereavement‑related events and encourage participation from staff, volunteers and the wider community.
• Maintain accurate records, managing service administration and ensuring all activity meets Marie Curie policies and professional standards; contribute to multidisciplinary team meetings and supporting the wider priorities and objectives of Marie Curie.

• A recognised counselling qualification (DipHE, Foundation Degree in Counselling, or equivalent).
• Professional membership of BACP, IABACP, or another recognised counselling/psychotherapy body.
• Experience supporting people affected by bereavement, loss, or end‑of‑life issues.
• The ability to work effectively with multidisciplinary teams, volunteers and external partners.
• Excellent organisational skills, with experience managing referrals and caseloads.

• Annual leave allowance 27 days plus 10 public holidays (pro rata)
• Competitive policy for parental/sick leave
• Continuous professional development
• Industry‑leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for pension
• Marie Curie Group Personal Pension Scheme
• Loan schemes for bikes; computers and satellite navigation systems
• Introduce a friend scheme
• Help with eyecare cost
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit‑Hub discount scheme
• Life assurance – for all employees

Salary:
Marie Curie Clinical Pay Scale Band 6 £ 43,231 to £52,679 pro rata per annum

Contract:

Permanent Part Time 30 hours per week

Base:
Onsite Marie Curie Hospice Edinburgh Frogston Road West EH10 7DR