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Patient Rights Advisor: Advice, Support & Outreach

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Citizens Advice Edinburgh
Full Time position
Listed on 2026-08-17
Job specializations:
  • Social Work
    Community Health
Salary/Wage Range or Industry Benchmark: 24000 - 30000 GBP Yearly GBP 24000.00 30000.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

Citizens Advice Edinburgh is seeking a Patient Adviser to provide direct advice and information to clients about patient rights and NHS services within the PASS framework. You will support bureaux volunteers to deliver accurate information and assist with monitoring and reporting.

The role involves liaising with external organisations to maximise the efficiency of PASS, contributing to newsletters and marketing activities, and ensuring advice is accessible via telephone, email and webchat.

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