Community Navigator Ardrossan
Listed on 2026-09-05
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Social Work
Community Health, Community Support Services, Human Services/ Social Work, Patient/Health Advocate
Community Navigator 01/09/2026 AILN Ardrossan Based Community Navigator Job Description
Job Title:
Community Navigator
Responsible to:
Learning & Development Manager/CEO
Location:
AILN Offices are in Ardrossan, however the post will cover East Ayrshire
Hours:
35hrs
Salary: £ 15.50 per/hr
Job Purpose
The Community Navigator supports disabled people, unpaid carers and people with long-term conditions to access services, opportunities, and community resources that improve independence, wellbeing, and social inclusion. The role focuses on person centred support, empowerment, and reducing barriers that prevent people from living full and connected lives.
- Work one-to-one with people to identify goals, needs, and priorities
- Practical, hands-on assistance to support people with paperwork, attend appointments or a support group, online applications and build confidence to support independence.
- Provide practical guidance to access services, benefits, community activities, and supports
- Help people understand and navigate health, social care, housing, welfare, and community supports.
- Support people to self-advocate and build confidence
- Signpost and refer to appropriate services and opportunities
- Build knowledge of local resources, groups, and supports
- Develop relationships with community organisations and partners
- Promote inclusive opportunities that reduce isolation and increase participation
- Liaise with statutory, third sector, and community providers
- Attend multi-agency meetings where appropriate
- Contribute to collaborative approaches that improve outcomes for individuals
- Maintain accurate, confidential case records
- Record outcomes and impact using agreed systems
- Contribute to evaluation, reporting, and service improvement
- Follow safeguarding, confidentiality, and data protection procedures
- Work within organisational policies and professional boundaries
- Participate in supervision, training, and reflective practice
- Experience supporting individuals in community, health, social care, or advice settings
- Strong communication and relationship-building skills
- Ability to work in a person-centred, strengths-based way
- Knowledge of barriers faced by disabled people or those with long-term conditions
- Ability to manage a caseload and prioritise work effectively
- IT skills for recording casework and outcomes
- Valid UK Driving License and access to a car
- Lived experience of disability or long-term condition
- Knowledge of local services and community networks
- Experience in advocacy, welfare advice, or community development
- Understanding of trauma-informed or rights-based approaches
- Respect and dignity in all interactions
- Commitment to equality, inclusion, and accessibility
- Empowerment rather than dependency-based support
- Collaborative and solution-focused practice
This post is funded until 31st March 2028
Closing Date – 14th of September 2026 at 12pm
Interview will be held 23rd September 2026 at The Michael Lynch Centre in Ardrossan.
71 Princes Street
Ardrossan
KA22 8DG
Self Directed Support /6 Payroll & Budget
Management
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