Product Analyst - Upstream

Overview

You will join the team in delivering insight and analysis which allow Clear Score to rapidly scale and deliver a seamless experience for our users. Analysts play a key role within Clear Score, driving strategy and key decision‑making, which ultimately benefits our users, partners, and other teams within the business. Clear Score has an amazing analytical community which includes Data Analysts, Scientists and Engineers.

The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact. Clear Score is both a free credit score and report service and the UK’s leading consumer credit marketplace. Working in the Upstream Mission which delivers all new product development, you will play a key role in delivering analysis to support the launch of new product releases, by helping our team of predominantly Product Managers and Designers better understand our users through data, and focus on the most valuable opportunities which will make an impact.

You will also have the exciting opportunity to build prototypes of new features which are powered by data.

What you'll be doing:

• Improve how we track and understand what users are doing in our product by building analytics on top of our powerful new SDUI architecture.
• Help us deepen our understanding of the complex relationship between user engagement and LTV using a range of analytical approaches, informing which product changes stand to deliver the most impact to our users and our business.
• Help setup and evaluate A/B tests in the product.
• Work closely with our “Manage Credit” team which sits within the Upstream Mission, helping them to evaluate and prototype new and innovative features which help our users manage their credit. You will play a critical role as the developing data voice and expert within the team; helping them identify valuable opportunities and evaluate the feasibility of new product ideas, based on the art-of-the-possible with our combined data assets.
• Opportunity to help evaluate new LLM-powered product features.
• This is a very exciting opportunity to play a crucial role in developing new products which will reach millions of users as part of our bi-annual releases. You will see the impact of your work quickly.

Skills you'll have:

• You must possess advanced SQL and Excel skills.
• Strong quantitative and numerical skills.
• Experience using Domo or other data visualisation tools such as Tableau.
• Experience using DBT or Git is advantageous.
• Experience using Databricks is advantageous.
• A basic aptitude for Data Science and knowledge of Python is advantageous.
• Ability to plan and prioritise your own workload.
• You have a desire to learn and enjoy working collaboratively, with a desire to contribute to our culture.
• You do not need to fit into a stereotype: we are really committed to closing our gender gap and are actively trying to create an environment where you, as an individual, can thrive.

Clear Score is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins Clear Score every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort.

We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and…