Sonata Systems Analyst

Junior Sonata SME

The Sonata SME supports the Sonata platform by assisting with analysis, documentation, and configuration tasks. This role is designed for someone building expertise in Sonata, working closely with senior team members, and learning to communicate changes and impacts effectively.

• Assist in gathering and documenting requirements for enhancements to the Sonata Platform, under the supervision of senior team members.
• Support cross‑functional teams—including Business Analysts, Product Owners, Development and Run teams—by helping to communicate changes and gather feedback.
• Help the QA team with basic testing activities related to modifications on the Sonata Platform.
• Work with stakeholders such as Finance and Change teams to understand the downstream impacts of proposed changes.
• Assist in configuring jobs, batches, and new products within the platform, as well as writing scripts, following established procedures.
• Support communication with Bravura and other partners, helping to document and track changes and estimates.
• Participate in process improvement initiatives by identifying and suggesting opportunities for enhancement.
• Engage with the SME community including the Senior Sonata SME to learn, share knowledge, and support team development.
• Follow documented processes, standards and best practices.
• Participate in technical communities and forums.

• Foundational knowledge of Sonata platform features and functions.
• Willingness to learn about Sonata batch processes, workflows, scripting and Business Services (SBS).
• Basic understanding of how Sonata integrates with other systems.
• Awareness of data flow from Sonata to other systems and processes.

• Good written and verbal communication skills, with the ability to document and explain requirements clearly.
• Ability to work effectively in cross‑functional teams and with stakeholders across business and technology.
• Eagerness to learn about aligning system changes with business strategy.
• Interest and basic understanding of Agile methods and product development cycles.

At M&G we’re committed to helping you thrive and supporting your well‑being, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future.

UK benefits include:

• Valuable pension scheme: 18% employer contribution (13% employer and 5% employee).
• Share save and Share Incentive Plan.
• Financial wellbeing and support services.
• 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days.
• Time Off When You Need It policy.
• Inspiring Families policy with paid parental leave covering maternity, adoption, surrogacy and paternity.
• Health & Protection cover: private healthcare, critical illness cover and life assurance with family options.

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies that support networking opportunities, advice and support for the diverse communities our colleagues represent. We welcome candidates of all genders, ethnicities, ages, sexual orientations, nationalities, disabilities or long‑term conditions, including those who have served in the military or are returning from career breaks. M&G is a Disability Confident Leader and welcomes applications from candidates with long‑term health conditions, disabilities or neuro‑divergent conditions.

If you need assistance or an alternative means of applying due to a disability or additional need, please let us know at