Salesforce Technical Lead

What You’ll Be Doing

• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs.
• Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance.
• Providing end‑to‑end project leadership: from initial solution design, establishing delivery timelines, and cross‑functional problem solving to final delivery and senior‑level reporting.
• Integrate Salesforce with internal and external systems using APIs and various integration patterns.
• Collaborate closely with the organization‑wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy.
• Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimisation.
• Support incident management and processes directly within Salesforce through custom development and troubleshooting.
• Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high‑quality, scalable Salesforce solutions.
• Own and manage the CI/CD processes used within the Salesforce team ensuring best practices and optimising ways of working to support a high velocity of work including but not limited to providing training to colleagues.
• Apply declarative change solutions to project delivery work.
• Develop and maintain comprehensive technical documentation for Salesforce customisations, integrations, and deployment processes.
• Maintain Trustpilot system auditing evidence and documentation.
• Provide mentoring & coaching to more junior Administrators for skills development.
• Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning.

• Minimum:
  Advanced Administrator or Platform Developer I certifications – Platform Developer II is highly valued.
• 7+ years of hands‑on experience as a Salesforce Developer, specifically with Salesforce Sales Cloud (experience with other clouds desirable), demonstrating a proven track record of designing, developing and deploying complex programmatic solutions.
• Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components).
• Experience with Agentforce is a strong plus.
• Experience in highly distributed systems with other Salesforce certifications (e.g. Application Architect, System Architect, Integration Architecture Designer) is a strong plus.
• Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events.
• Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
• Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications.
• Deep proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non‑technical stakeholders, conduct technical discussions, and mentor team members.
• A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem.
• Ability to adapt to changing project requirements and priorities in a dynamic development environment.

• Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency.
• Strong analytical and problem‑solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively.

• Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist.
• Pension and life insurance.
• Health cash plan, online GP, 24/7 Employee Assistance Plan.
• Full access to Headspace, a popular mindfulness app to promote positive mental health.
• Paid parental leave.
• Season…