Fleet Coordinator

Europcar is looking for a Fleet Coordinator

Would you like to be part of the Europcar team? We are seeking a Fleet Coordinator at our Edinburgh Airport location.

You will work in a fast-paced environment where customer service is at the core of everything we do. Your responsibilities will include providing world-class customer-facing service, managing fleet tasks such as overseeing transporter trucks and fleet operations, and assisting with vehicle returns to ensure seamless and efficient processes. Effective fleet management is crucial for improving logistics, reducing delays, and enhancing coordination.

This role will contribute to operational efficiency and better customer service by ensuring vehicle availability and smooth returns, leading to increased reliability, minimized downtime, and a professional service experience.

What we can offer you:

• Competitive Basic Salary
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Pension
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Confidential legal and support services through BUPA
• Career progression and development opportunities

Key responsibilities include:

• Providing a high-quality rental service to meet customer needs
• Recognizing and reporting prospective business opportunities and competitor activity
• Selling the company’s services and products to achieve targets
• Handling telephone enquiries professionally
• Completing rental administration, vehicle documentation, and damage reporting accurately
• Working with the driving team to deliver and collect vehicles for customers

Key skills and attributes required:

• A full, valid, clean driving licence with at least 4 years of driving experience
• Ability to work effectively as part of a team
• Excellent verbal and written communication skills
• A positive attitude and professional appearance
• Influencing skills
• Enthusiasm for selling and responding positively to objections
• Effective time management and task completion
• Ability to prioritize and stay organized under pressure
• Ability to follow procedures and instructions

If you believe you have what it takes to become a successful Fleet Coordinator at Europcar, please apply today!

Note for agencies:
Please do not send speculative candidates or CVs. The company will not accept terms based on unsolicited applications.

About Europcar Mobility Group:

Europcar Mobility Group is a global leader with 75 years of expertise in mobility services. We aim to change the way you move. We offer a wide range of car and van rental services for various durations, relying on a fleet of over 250,000 vehicles, including electric models. Our brands include Europcar, Goldcar, and Fox-Rent-A-Car, serving customers worldwide with a strong presence in over 130 countries and a dedicated team of over 8,000 employees.