Accounts Receivable Specialist

“The best way to predict the future is to create it”

A specialty pharmaceutical company with a global reach and a rich heritage.

The Accounts Receivable Specialist manages the full-cycle Accounts Receivable process, ensuring accurate and timely recording of receivable activity. This role is responsible for applying cash receipts, resolving payment discrepancies, and leading collections efforts on past-due balances, while partnering closely with customers and cross-functional teams to keep the Accounts Receivable aging in line with company policy.

• Accurately post and apply daily cash receipts to customer accounts while maintaining complete and accurate transaction records.
• Research and reconcile short payments, over payments, unapplied cash, and other payment discrepancies.
• Research customer remittances and supporting documentation through customer portals and other available sources to ensure accurate cash application.

• Manage the customer chargeback process, including researching, validating, and processing customer claims.
• Serve as the first point of contact for past-due balances and manage customer collections through proactive phone and email communication.
• Partner with customers and internal teams to resolve account issues, payment discrepancies, and other matters impacting collections.
• Monitor Accounts Receivable aging and help ensure outstanding balances are maintained in accordance with company policy.

• Manage all aspects of the full-cycle Accounts Receivable process, ensuring accurate and timely recording of receivable activity.
• Perform timely, complete, and accurate month-end close activities, including Accounts Receivable and cash receipt reconciliations.
• Perform ad hoc Accounts Receivable duties, special projects, and other responsibilities as assigned.

• 2+ years of experience in Accounts Receivable, accounting, or a related finance function.
• Strong understanding of Accounts Receivable accounting principles.
• Experience researching customer remittances, deductions, and supporting documentation through customer portals.
• Strong problem-solving skills with the ability to research and resolve account discrepancies.
• Excellent attention to detail.
• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Effective written and verbal communication skills, with the ability to work professionally with customers and cross-functional internal teams.
• Basic working knowledge of Microsoft Excel is required; advanced Excel proficiency is a plus.
• Experience with SAP Business One (SAP B1) is a plus.