Service Manager - Edison, NJ

Service Manager, Automotive Service Center Manager

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay and a comprehensive benefit package including medical plans, 401(k), certification reimbursement and paid vacations.

The pay range for this position is $18.00 - $33.00/hr; however, base pay offered may vary depending on factors such as job‑related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.

As a Service Manager you will manage the service department effectively by scheduling associates, service appointments and organizing workflow to deliver quality work on time to guests. You will build guest relationships, drive and reach sales goals through guest interactions, and contribute to the training and development of service department associates.

• Manage the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests.
• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests.
• Responsible for contributing to the training and development of service department associates.
• Articulate all warranties, promotions, and advertisements.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, standing, bending, and squatting.

• Minimum 1 year of previous Automotive Service management experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

• Previous automotive service sales experience.
• Previous automotive service experience.

• Strong work ethic; independently motivated to produce results with limited influence from others.
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics such as responsibility, dependability, conscientiousness, communication, and teamwork.
• Ability to review, analyze, and interpret information, identify problems, and make decisions.
• Ability to read, understand, and follow procedures and guidelines.

• Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
• If you pass, you'll receive an invitation to schedule a phone or in-person interview.
• Your Goodyear application dashboard shows status updates and your recruiter's contact details for assistance.

To apply today and begin your career with the tire and auto service innovation leader, send a text “Goodyear” to 66866 or schedule your on‑site interview.