Hybrid Call Center Manager – Customer Experience

A leading utility billing company is seeking a Manager of Customer Service to oversee their customer service department. This key role involves managing daily operations of the call center, ensuring adherence to service standards, and driving improvements in customer satisfaction and operational efficiency. The ideal candidate will have 3–5 years of customer service experience, including leadership responsibilities, and be adept at fostering a positive team culture.

Competitive pay and benefits are offered, including health insurance and a 401(k) plan.
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