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Customer Service Representative

Job in Edison, Middlesex County, New Jersey, 08818, USA
Listing for: Atrium Staffing LLC
Seasonal/Temporary position
Listed on 2026-09-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 25 - 29 USD Hourly USD 25.00 29.00 HOUR
Job Description & How to Apply Below

Client Overview:

Our client, a family-owned pest control business, is seeking a Customer Service Representative to join their team on a temp-to-hire basis. They are growing and looking for someone who can understand and contribute to their mission.

Salary/Hourly Rate:

$25/hr

Position Overview:

The Customer Service Representative will respond to client requests via phone and email. The hours are Monday through Friday, 8:00 AM to 5:00 PM, with the potential to work from 7:00 AM to 4:00 PM.

Responsibilities of the Customer Service Representative:
  • Answer phone and email inquiries from customers to place orders.
  • Update and maintain order information within the CRM system.
  • Utilize Microsoft Excel for reporting.
  • Handle outbound sales calls to drive business.
Required Experience/Skills for the Customer Service Representative:
  • 2+ years of customer service or sales support experience is required.
  • Tech-savvy with proficiency in Microsoft Excel.
  • Ability to handle difficult situations, solve problems, and provide white-glove customer service.
Preferred Experience /Skills for the Customer Service Representative:
  • Knowledge of pest control is a plus.
Education Requirements:
  • High school diploma is required.
Benefits:
  • Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
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