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Customer service Representative
Job in
Edison, Middlesex County, New Jersey, 08818, USA
Listed on 2026-10-19
Listing for:
Sunrise Systems
Full Time
position Listed on 2026-10-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Job Title:
Customer service Representative
Location:
Des Moines, IA
Duration: 04 Months contract on W2
General Duties &Qualifications:
- Proficient in using basic office equipment such as personal computers, electronic key systems (EKS), telephones, and headsets.
- Strong communication skills with the ability to accurately record and verify information.
- Capable of identifying customer needs through effective questioning.
- Demonstrated patience and professionalism when interacting with others.
- Skilled in proofreading and correcting errors on forms and records.
- Responsibilities include receiving and placing phone calls, verifying form accuracy, and ensuring proper completion of records.
- Expected to perform all duties of a Customer Service Inbound I , while handling larger accounts or more complex issues.
- Ability to lead, teach, and motivate teams, including providing first-level problem resolution.
- Minimum of 1 year experience in a high-volume inbound call center environment.
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