Head of Customer Support & AI-Driven
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Customer Service/HelpDesk
Job Description & How to Apply Below
Zipliens is seeking a VP of Customer Support to build our support function from the ground up. You will own omnichannel strategy, Hub Spot configuration, and reporting, partnering with Customer Success, Product, Engineering, and Finance.
You will balance hands-on execution with organization design, establish SLAs, and scale the team as volume grows, ensuring a high-quality, measurable support experience for law firms and claimants.
For the Head of Customer Support & AI-Driven Experience position at Zipliens, we are reviewing applications now.
Step into the Head of Customer Support & AI-Driven Experience role at Zipliens in NJ, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in NJ, United States.
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