Mandarin Speaking Front Desk Receptionist

The receptionist will welcome clients, answer phone calls, schedule appointments, process payments, and assist with the daily operations of our salon. The ideal candidate is organized, dependable, customer-focused, and comfortable working in a busy salon environment.

• Greet clients warmly and provide excellent customer service
• Answer phone calls and respond to client questions
• Communicate with clients in both Mandarin and English
• Schedule, confirm, reschedule, and cancel appointments
• Coordinate appointment times with hairstylists and other team members
• Check clients in and out
• Process cash and credit card payments accurately
• Explain basic salon services, pricing, and promotions
• Maintain accurate client and appointment records
• Keep the reception and waiting areas clean and organized
• Assist with product sales and inventory as needed
• Handle client concerns professionally and respectfully
• Support the salon team with general administrative duties

• Fluency in Mandarin Chinese is required
• Conversational English is required
• Previous receptionist, salon, retail, or customer service experience is preferred
• Friendly, patient, and professional attitude
• Strong communication and organizational skills
• Basic computer and point-of-sale system skills
• Ability to multitask in a fast-paced environment
• Reliable, punctual, and responsible
• Availability to work weekends is preferred

New Hair Culture and Beauty is an equal opportunity employer.