Room Attendants; Position

Room Attendant – Housekeeping

Summary Clean and supply all daily assigned rooms and report any damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures, standards and safety and security rules and regulations to ensure guest satisfaction.

• Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations.
• Picking up trash.
• Changing linen and making the bed.
• Cleaning entire bathroom.
• Sweeping and dusting guest room.
• Cleaning the windows and balcony.
• Retrieve, stock, restock and store the housekeeping cart according to prescribed procedures and regulations.
• Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure satisfaction.
• Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room.

• Prior housekeeping experience desirable.
• Must be able to communicate in English.
• Must have the ability to clean rooms during an eight hour working day.
• Self‑starting personality with an even disposition.
• Ability to meet standards of appearance.
• Can communicate well with guests.

Frequency Key:
Never = 0 hrs;
Rare = up to 1 hr;
Occasional = 1-3 hrs;
Frequent = 3-6 hrs;
Constant = 6-8 hrs

• Education: High School graduate or equivalent preferred.
• Experience: Previous experience in the service industry a plus.
• Licenses or
  
  Certifications:
  
  None required.

Friendwell Managed Hotels function 24/7. All employees are required to project a friendly, welcoming, and positive attitude. Must fully comply with Friendwell rules and regulations. Violations subject to disciplinary action.

The position detailed in this Description is not limited to the functions listed. You may be required to perform additional reasonable duties according to business needs. Upon employment, all employees are required to fully comply with Friendwell rules and regulations for the safe and efficient operation of hotel facilities.

Entry level

Full‑time

Management and Manufacturing