OCM Engagement Manager

Description:

The Organizational Change Management (OCM) Engagement Manager is responsible for guiding organizations through all phases of change initiatives, ensuring seamless adoption and lasting success. This role requires a blend of strategic acumen and hands-on execution, driving change programs that align with organizational goals and culture.

Key responsibilities include:

Organizational Readiness Assessment:

• Assess organizational readiness through surveys and interviews, then analyze the results to customize change management plans.

Change Management Strategy Development:

• Develop strategies that address changes in people, processes, and technology, ensuring alignment with business goals and organizational culture.

Stakeholder Engagement & Communication:

• Design and implement communication plans to engage stakeholders, using presentations, written materials, and events to foster awareness and support across employees, leadership, and other stakeholders.

Collaboration with Leadership Teams:

• Identify potential areas of resistance and key influencers. Partner with leadership to anticipate challenges, address concerns, and champion change initiatives.

Training and Development:

• Facilitate design and delivery of training tailored new systems, processes, or roles using classroom sessions, e-learning, job aids, and ongoing support to facilitate adoption.

Project Team Support:

• Guide project teams in applying change management principles, track adoption progress, and refine approaches based on ongoing feedback and project developments.

Sustainment of Change:

• Ensure long-term success of change initiatives by embedding new practices and measuring organizational performance improvements.

Qualifications:

• Proven experience leading large-scale change or transformation projects.

• Strong communication, facilitation, and problem-solving abilities

• In-depth knowledge of change management methodologies (e.g., ADKAR, Prosci)

• Demonstrated ability to influence, motivate, and engage stakeholders at all levels.

• Analytical mindset with proficiency in conducting readiness assessments and interpreting data.

• Adaptable, empathetic, and results-driven approach

• Formal certifications in OCM - PROSCI, APMG or similar

• A Background in Consulting, Psychology, Organizational Development, or related field with experience working across diverse industries.

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