It Him Supervisor - Digital Technology Services

IT HIM Supervisor – Digital Technology Services – HMH Hospitals Corporation, Edison, New Jersey

Requisition #
• Shift: Day
• Status:
Full Time with Benefits

Work in the Edison, NJ office every Tuesday.

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives—and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better, advancing our mission to transform healthcare and serve as a leader of positive change.

• Oversee and participate in the project management cycle for all software implementation, maintenance and support processes.
• Direct software building, testing and support tasks within the team, and among other Information Technology work groups, other departments within the organization, and vendors.
• Provide application expertise and guidance to the team and promote staff development.
• Make recommendations and assist with the development of departmental policies and procedures as well as departmental and organizational process improvement efforts.
• Promote teamwork, facilitate inter-team and intra-team communication.
• Takes positions of leadership when installing/upgrading new/existing applications and components, configuring application settings, and validating work performed by lower level Application Analysts.
• Operates as an escalation point for related application issues related to team efforts and tasks.
• Provide go‑live support for users on new applications, modules, and functionality.
• Oversee and/or perform analysis of necessary application modifications and work with IT associates and/or the vendor to coordinate the modification.
• Analyze business/clinical needs and requirements.
• Interpret end user requirements by fully discussing potential options and helping clients move toward optimal solutions.
• Evaluate the operational workflow that is applied to the system.
• Create system specifications from user requirements.
• Create test plans and test new systems, version upgrades, and any system modifications.
• Document all outcomes of testing, review lower level Application Analysts' test plans and documented outcomes for consistency and thoroughness.
• Responsible for application implementation, troubleshooting, and support.
• Present oral and written communications to project teams and other departments.
• Update system, operational, and department documentation.
• Recommend areas for process improvements.
• Provide on‑call support for applications.
• Function as a preceptor for new staff in the department.
• Responsible for performing Payroll duties.
• Manage the day‑to‑day activities of assigned application analysts team members, including prioritization of work, coordination of resources, and performance reviews.
• Perform other related duties incidental to the work described herein.
• Adhere to HMH's competencies and standards of behavior.

• Bachelor's degree or equivalent years of related IT experience.
• Minimum of 7+ years of IT experience preferably in healthcare or related field(s).
• Demonstrated project management skills.
• Knowledge of advanced techniques, theories and processes to complete work.
• Team player and ability to multitask in a progressive environment.
• Ability to interact with all levels of organization and staff in one‑to‑one settings and group presentations.
• Ability to organize and coordinate actions of small groups to achieve departmental and organizational goals.
• Works independently and effectively manages time unsupervised.
• Strong desktop skills including spreadsheets, diagrams, presentation, and other collaboration suite tools.
• Excellent oral and written communication.
• Ability to work in a fast‑paced environment.
• Creates and maintains clear, concise documentation.
• Collaborates with other team members across the department.
• Demonstrates self‑direction.

• Preferred…