IT Administrator

Adeptus, is hiring! Adeptus is an independent, full-service accounting and advisory firm specializing in accounting and consulting services for businesses and individuals. Join a rapidly growing organization with a strategic vision and dynamic plan

We are seeking an IT Administrator to join our team.

We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions!

Adeptus Partners, LLC, a growing full-service CPA firm, with offices in New York City, New Jersey, Long Island, Maryland, White Plains, and California, is seeking a Tax Accountant for our office located in Olney, MD. We cultivate unique relationships with each client, accommodating specific needs and work to provide the personal attention, recognition and respect our clients deserve.

Summary

Seasoned IT Administrator with a strong foundation in end-user support and a proven track record of advancing from frontline help desk operations into full systems administration. Adept at managing infrastructure, improving IT processes, and delivering reliable, secure technology services. Brings deep hands-on experience with troubleshooting, system configuration, and user enablement, paired with a broader strategic understanding of network, server, and cloud environments.

Key Responsibilities Systems & Infrastructure Administration

• Maintain, configure, and support on-premises and cloud-based systems including servers, virtualization platforms, storage, identity management, and endpoint management tools.
• Administer Microsoft 365, Active Directory, Azure AD, Intune/Endpoint Manager, and related enterprise services.
• Ensure system uptime, performance, and reliability by proactively monitoring and resolving issues before they impact operations.

Network Management

• Support and maintain LAN/WAN infrastructure, firewalls, wireless networks, VPN, and network security appliances.
• Perform configuration changes, firmware updates, and troubleshooting of connectivity and performance issues.

Security & Compliance

• Implement and enforce security best practices including patch management, MFA, least-privilege access, and endpoint protection.
• Assist with audits, compliance initiatives (e.g., SOC 2, HIPAA, PCI), and incident response activities.

IT Service & Support Leadership

• Provide Tier 2 and Tier 3 technical support after progressing from Help Desk roles.
• Mentor junior support staff and help develop standard operating procedures and knowledge base documentation.
• Drive continuous improvement in help desk workflows, ticket resolution processes, and user experience.

Project Implementation

• Lead or participate in IT projects such as system upgrades, migrations, hardware refresh cycles, and cloud adoption initiatives.
• Coordinate with vendors, internal stakeholders, and cross-functional teams to ensure project success.

Asset, Patch, & Configuration Management

• Oversee hardware/software lifecycle management including procurement, deployment, inventory tracking, and decommissioning.
• Manage OS and application patching schedules and automated update systems.

Required

Skills & Qualifications

• Proven experience progressing from Help Desk Support to systems administration roles.
• Strong knowledge of Windows Server environments, Microsoft 365, Active Directory, networking fundamentals, and endpoint management.
• Experience with virtualization (VMware/Hyper‑V), backup systems, and cloud technologies such as Azure or AWS.
• Excellent troubleshooting, analytical, and communication skills.
• Ability to work independently and manage multiple priorities in a dynamic environment.

Preferred Skills

• Scripting skills (Power Shell, Bash, Python).
• Experience with SIEM, IDS/IPS, and advanced security tools.
• Familiarity with ITIL practices, documentation standards, and ticketing platforms (Jira, Service Now, etc.).

Professional Traits

• Customer-focused mindset grounded in hands-on support experience.
• Adaptable, resourceful, and committed to continuous learning.
• Capable of bridging the gap between end-users and technical infrastructure teams.

What Our Firm Offers:

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