Business Process Documentation Specialist

Our client, an eCommerce company is looking for a hands‑on Business Process Documentation Specialist to join their IT department and play a key role in documenting and optimizing business processes across our ERP, e‑commerce platforms, WMS systems, and related integrations.

This role is on‑site and full‑time, supporting a major migration to Microsoft Dynamics 365 Business Central.

The ideal candidate is highly organized, process‑driven, and comfortable working across technical and non‑technical teams to translate business operations into clear, actionable documentation and requirements.

• Document current‑state (AS‑IS) business processes across ERP, e‑commerce, WMS, and related systems
• Create clear process maps, workflows, and system interaction diagrams
• Analyze system integrations and business rules (orders, inventory, pricing, fulfillment, finance)
• Translate business needs into functional requirements for Business Central
• Support Business Central migration, including gap analysis, configuration validation, and UAT
• Work closely with on‑site stakeholders, IT, vendors, and implementation partners
• Identify process improvements and standardization opportunities

• 4+ years of experience as a Business Analyst in ERP or IT environments
• Strong experience documenting complex workflows and multi‑system integrations
• Hands‑on experience with ERP systems
• Excellent written, verbal, and stakeholder communication skills

• Experience with Microsoft Dynamics 365 Business Central
• Experience with ERP implementations or migrations
• Familiarity with e‑commerce platforms and WMS systems
• Experience with process mapping and requirements documentation tools

Edison NJ

$85,000 per year