It Vendor Management Analyst - Digital Technology Services

IT Vendor Management Analyst - Digital Technology Services

Work at Hackensack Meridian Health in Edison, New Jersey.

• Requisition #
• Shift: Day
• Status:
  Full Time with Benefits

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better – advancing our mission to transform healthcare.

The IT Vendor Management Analyst supports the strategic objectives of the Information Technology Vendor Management Office (IT VMO) by overseeing IT vendor relationships, contract negotiations, and performance management. Reporting to the IT VMO Leader, this role drives operational efficiency, cost savings, and strategic alignment between vendors and the organization’s goals. This is a hybrid position with occasional on‑site visits required in Edison, NJ.

Ideal candidates have proven expertise in contract life cycle management across XaaS, Software, Hardware, Network, and Managed Service agreements, along with strong communication and problem‑solving abilities.

• Support the IT VMO Leader in aligning vendor management strategies with HMH objectives.
• Provide insights and recommendations to assist leadership in vendor selection decisions.
• Highlight key risks and propose mitigation strategies.
• Manage the full vendor lifecycle, including RF(x) events, stakeholder engagement, contract negotiation, and performance monitoring.
• Oversee vendor compliance with contractual obligations, regulatory requirements, and internal policies.
• Collaborate with internal stakeholders to identify opportunities for vendor consolidation, cost savings, and strategic partnerships.
• Lead the review and negotiation of vendor agreements, focusing on cost optimization, service quality, and operational efficiency.
• Ensure contracts deliver measurable business outcomes and comply with internal policies and industry standards.
• Address non- compliance issues and recommend corrective actions.
• Conduct financial analysis to identify rationalization initiatives and assess budget impact.
• Oversee vendor‑related financial activities, including budgeting, cost tracking, and adherence to financial policies.
• Develop and implement systems for monitoring vendor performance against key performance indicators (KPIs).
• Promptly address performance issues and build strategic vendor partnerships.
• Assess and mitigate risks associated with vendor relationships using governance frameworks.
• Lead RF(x) efforts to consolidate spending and evaluate vendor capabilities.
• Analyze RFP outcomes to make informed vendor selection decisions.
• Develop business cases for potential IT initiatives in collaboration with stakeholders.
• Act as a liaison between IT, business teams, and vendors to align on project objectives.
• Build collaborative relationships with internal teams—including DTS leadership, Legal, and Purchasing—to drive vendor management initiatives.
• Foster positive vendor relationships to support long‑term partnerships.
• Identify and implement process improvements within the VMO to ensure operational excellence.
• Establish governance frameworks, tools, and templates to optimize vendor management processes.
• Continuously evaluate and enhance processes to align with organizational goals and deliver enterprise value.
• Perform other duties and/or projects as assigned.
• Adhere to HMH organizational competencies and standards of behavior.

• Bachelor’s degree in Business Management, Finance, Economics, or a related field.
• Minimum of 5 years of progressive experience in IT vendor management, contract negotiation, process improvement, consulting, or strategic sourcing.
• Proven experience negotiating XaaS, Software, Hardware, Network, and Managed Service agreements.
• Strong problem‑solving skills and ability to collaborate with senior leaders and cross‑functional teams.
• Strong written and verbal communication…