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ServiceNow Technical Lead

Job in Edison, Middlesex County, New Jersey, 08818, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Cybersecurity, IT Consultant
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Job Description

Service Now Technical Lead

Must Have Technical/Functional Skills
  • 8-14 years of hands‑on development experience on the Service Now platform.
  • 3+ years of experience specifically with Sec Ops (SIR, VR) and IRM/GRC module implementation.
  • Configure and customize Service Now Vulnerability Response (VR) to manage vulnerability identification, prioritization, remediation, and reporting.
  • Build and configure Service Now Information Risk Management (IRM) applications such as Policy & Compliance, Risk Management, Audit, and Vendor Risk.
  • Strong understanding of IRM/GRC processes (policy lifecycle, control testing, risk assessments, audit workflows, vendor risk assessments).
  • Hands‑on experience with Service Now Studio, Flow Designer, Integration Hub, and Scoped Applications.
  • Configure MID Servers, data sources, and API connections.
  • Create custom dashboards, reports, and Performance Analytics indicators for vulnerability KPIs and trends.
  • Strong understanding of Service Now CMDB, Discovery, and ITSM processes.
  • Experience integrating with vulnerability scanners (Qualys, Tenable, Rapid7, Prisma Cloud, etc.).
  • Knowledge of JavaScript, Glide API, Flow Designer, REST/SOAP integrations.
  • Knowledge in other Service Now modules in addition to the above is highly desirable.
  • Service Now Certified System Administrator (CSA).
Roles & Responsibilities
  • Configure and customize Service Now Sec Ops (SIR, VR) module to manage security incidents, vulnerability identification, prioritization, remediation, and reporting.
  • Build and configure Service Now IRM applications such as Policy & Compliance, Risk Management, Audit, and Vendor Risk.
  • Develop workflows, business rules, client scripts, UI policies, and Flow Designer flows to support IRM and Sec Ops processes.
  • Configure MID Servers, data sources, API connections, and integrate third‑party tools/applications.
  • Work closely with architects and business analysts to translate requirements into technical solutions.
  • Create custom dashboards, reports, and Performance Analytics indicators for vulnerability KPIs and trends.

Salary Range: $90,000–$130,000 per year

Qualifications: Bachelor of Computer Science

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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