IT Database Administrator IV - Digital Technology Services

Job Title

IT Database Administrator IV - Digital Technology Services

Our team members are the heart of what makes us better. At Hackensack Meridian Health (HMH) we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning; it’s also about how we support one another and how we show up for our community.

Together, we keep getting better — advancing our mission to transform healthcare and serve as a leader of positive change.

The Database Administrator IV provides database administration for Microsoft SQL Server, Epic Cache, Oracle, and related components such as Reporting Services, Analysis Services, and Integration Services. Responsibilities include administration, replication, backup/restore procedures, and support for databases outside of SQL. Usually assigned larger, more complex jobs than lower levels, the role demonstrates extensive knowledge of all aspects of Database Administration.

This position is ERP focused (People Soft experience, and possibly Workday experience). It is hybrid: onsite in the Edison, NJ office up to 50% of the time.

• Take ownership of problems through to resolution over a wide variety of systems and technologies.
• Ensure internal database systems are managed to the highest standard by following industry best practice.
• Perform work with a high degree of latitude.
• Handle the most complex issues.
• Demonstrate problem management, ownership, and prevention of downtime.
• Provide mentoring, guidance, and oversight to less experienced staff in database design, administration, and modeling activities.
• Consult with and advise senior management and multiple clients on high-impact data or database management issues, influencing strategic direction.
• Lead various large-scale or highly complex data/database management activities, including design of logical and/or physical databases, complex data modeling, mapping, integration, and capacity planning efforts.
• Develop management policies, procedures, and standards and conduct business requirements analysis and development.
• Contribute to the development of existing and new IT processes and procedures to enhance service transition and service operation lifecycle stages.
• Identify areas of improvement and take action to address service-impacting issues.
• Provide operational support for the Epic Cache/Oracle/Windows/SQL Server database environment.
• Perform database backup/restores, daily checks, maintenance tasks, and build new database instances and apply service packs.
• Manage and escalate problems, investigate defects, work with infrastructure and external vendors to identify solutions, and support any required fixes as part of service improvement.
• Follow Change Management procedures and other standard practices in installing, configuring, and supporting databases and related items in Test and Production environments.
• Ensure service uptime is prioritized and all faults, incidents, and problems are responded to efficiently without negatively impacting SLAs and reporting metrics.
• Upgrade or maintain software at times that minimize business impact.
• Other duties and/or projects as assigned; adhere to HMH's organizational competencies and standards of behavior.

• Bachelor’s level degree or equivalent in Information Technology, Math, Computer Science, or related field, or 4‑year equivalent relevant experience.
• Expert knowledge of subject matter.
• Minimum 6 years of experience (or 10+ years if no degree).
• Analytical, communication, adaptable, and flexible skills.
• Experience with Windows Server Operating Systems, security concepts, PCI & PHI understanding.
• Active Directory, Group Policy, DBS, DHCP & DFS. Enterprise storage, enterprise‑scale patch management, and related maintenance methodologies.
• Knowledge of network principles, protocols, and technologies.
• Experience with Epic Cache, Cogito, Oracle, SQL, and other database platforms, backup & recovery, including disaster recovery.
• Excellent written and verbal communication skills.
• Proficient computer skills including Google…