Sr. Infrastructure Solutions Engineer; Compute & Storage

Business Area: IT Seniority Level: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

The Cloudera IT team is looking for a talented, motivated, and passionate Sr Infrastructure Solutions Engineer (Compute & Storage) to join our Technical Operations organization. In this role, you will be the team’s subject matter expert on server and storage hardware, consulting with our internal software engineering teams to understand their workload requirements and translate them into the right compute, storage, GPU, and networking configurations.

Working in close partnership with our Sr Platform Operations Engineers, you’ll own the hardware layer of our internal platform, from requirements gathering, sizing, and vendor engagement through deployment, lifecycle management, and troubleshooting. Dell is our primary hardware OEM, but you’ll bring a broad, vendor-neutral perspective that helps us choose the best fit for every workload.

Consult with internal software engineering teams to gather and analyze workload requirements (CPU, memory, storage capacity and IOPS/throughput, GPU/accelerators, network bandwidth and latency, power and rack constraints) and translate them into specific, cost-effective server and storage configurations.

Design, document, and maintain standard hardware configurations ("reference builds") for common workload profiles such as build/CI, virtualization, big data and analytics, databases, and GPU/AI/ML, evolving them as platforms and engineering needs change.

Serve as the primary technical contact with Dell and other OEMs, resellers, and component vendors: build and validate configurations, review quotes and bills of materials, evaluate product roadmaps, and assess new platforms through proof-of-concept and benchmark testing.

Own the lifecycle of on-premise compute and storage hardware, including capacity planning, procurement support, rack/power/cooling planning, deployment, firmware/BIOS/BMC updates, warranty and support case management, refresh, and decommissioning.

Design, implement, and administer enterprise storage platforms, including Dell Power Store and Pure Storage arrays, ensuring capacity, performance, data protection, and high availability for critical workloads.

Partner with the Sr Platform Operations Engineers to integrate new hardware into bare-metal provisioning, virtualization, and Infrastructure-as-Code workflows (e.g., Foreman/MaaS, Ansible, Terraform) so systems are delivered ready for automated deployment.

Automate hardware management, health monitoring, and fleet inventory using out-of-band management tools and APIs (e.g., Lead troubleshooting and root-cause analysis for complex hardware, firmware, and storage performance issues, working with OEM support to drive resolution.

Serve as a technical Subject Matter Expert (SME), working with IT Systems, Cloud Ops, Security, and Engineering teams to design and implement robust, scalable, and optimal solutions.

Participate in a shared on-call rotation to support mission-critical IT services (with clear documentation and runbooks provided).

Create and maintain accurate documentation for hardware standards, configurations, asset inventory, operational audits, and compliance.

Proactively identify and drive improvements in hardware performance, utilization, monitoring, and operational processes through automation and observability.

Bachelor’s degree in Computer Science or 8+ years of equivalent experience…