Regional Director, Patient Access Services

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Regional Director of Patient Access Services at Hackensack Meridian Health (HMH) provides oversight, guidance, and communication across the enterprise for Patient Access operations. The position works closely with stakeholders and leadership across the enterprise to establish, facilitate, and lead a multichannel patient engagement vision to foster and deliver comprehensive and coordinated access across the system. This position is responsible for managing and developing patient access policies across the enterprise in collaboration with regulatory and compliance insight.

The position oversees every aspect of patient access, including scheduling, pre‑registration, registration, Insurance Verification, Financial Clearance, Capacity Management, Data Integrity, and Training. The position is a key leader who promotes teamwork, encourages innovation, serves as a catalyst for change, and promotes creative solutions by serving as a role model.

This position can be hybrid; a combination of on-site and off-site responsibilities.

• Bachelor degree in Business Management or related health field.
• Minimum of 8 years experience in front end revenue cycle.
• Minimum of 5 years of progressive management experience.
• Demonstrated experience with IT functionality.
• Excellent written and verbal communication skills.
• Strong analytical skills and attention to detail.
• Ability to maintain high morale in the workplace.
• Ability to train team members as well as manage and direct as needed.
• Proficient computer skills including but not limited to Microsoft Office and Google Suite platforms.

• Masters degree in Business Management or related health field.
• Project management experience.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!