Vice President of Operations

We're looking for a strategic, results-driven operations executive to lead our warehouse and home delivery operations. The ideal candidate has deep expertise in distribution and last-mile delivery and a proven record of leading across multiple territories. You've helped business expand while keeping day-to-day execution disciplined. You think beyond today's operation: you build long-range plans, delegate with clarity, develop strong leaders, and bring innovation to how work gets done.

This role requires regular on-site presence in expansion markets, including travel to other states and overnight stays. Over time, it offers the chance to grow into executive ownership of Store Operations and the Guest Experience Team.

• #1 Selling Furniture Brand in the World
• #1 Retailer of Furniture and Bedding in the United States

At Factory Direct Enterprises LLC d/b/a Ashley (FDE), we are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves. This commitment is reflected in our competitive compensation, benefits, culture, and growth opportunities, all of which align with our vision of being the employer of choice in every community we serve.

As an industry leader, we offer the best compensation package in the furniture industry, including:

• Competitive Base Salary range between $200,000 and $230,000 annually, based on qualifications and relevant experience.
• Executive Incentive Program: Significant earning potential through an individual quarterly bonus based on performance and enrollment in FDE's Long-Term Incentive Plan (LTIP).
• 401(k) Program with a company match.
• Paid Time Off and Holiday Pay, including your birthday.
• Benefits: Medical, Dental, and Vision Benefits starting as low as $25 a week.
• Referral Bonuses: Earn up to $1,000 for referring qualified candidates for open positions.
• Competitive Advantage: Eligibility for the FDE G3 Profit-Sharing Program, designed to reward disciplined execution, responsible growth, and shared company success through annual incentive payouts.

Our Culture and Team Member Programs:
At FDE, we pride ourselves on a culture of recognition and growth. We believe in investing in our team and value their feedback through programs like Employee Surveys. Our Ashley Cares programs highlight our commitment to our team, our guests, and our communities, including:

• Hope to Dream:
  For every mattress sold, a portion of the proceeds is used to purchase and donate beds to children in need (ages 3-16).
• Give a Day:
  Every Team Member is encouraged to volunteer for one day per year with an approved organization, and we'll pay you for that day.
• Corporate Chaplains:
  Providing support in areas such as grief care, hospital visits, marriage and parenting support, aging parents, and stress management.
• Life Resources:
  Quarterly events supporting Team Members in areas like finances, relationships, health, and wellness.
• Smart Dollar: A FREE financial wellness program to help you budget, reduce debt, and save for the future.

The VP of Operations is a strategic leader responsible for directing and optimizing the company’s warehouse and home delivery operations to ensure an on-time, damage-free delivery experience for every guest.

Reporting to the CEO, this role is critical in driving efficiency, maximizing profitability and ensuring the seamless execution of the company’s strategic and growth objectives across multiple territories.

The VP partners closely with the CEO and executive team to set operational direction, delegate with accountability, champion innovation and foster a culture of operational excellence and continuous improvement.

As the business grows, the VP of Operations is expected to evolve into executive ownership of Store…