Supervisor Management - Management - North NJ Region

$ - $ / Yearly

40

1

JOB DESCRIPTION

Supervisor, Work Management

First Energy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

First Energy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, First Energy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

This is an open onsite position with Jersey Central Power & Light, a subsidiary of First Energy Corp. and can be based out of any of the following locations:

Boonton, NJ

Dover, NJ

Flemington, NJ

Newton, NJ

Summit, NJ

Washington, NJ

All employees who apply for a posted position must notify their supervisors that they have applied. Employees who have not been in their current positions for at least one year or who are in a position with specific requirements beyond one year must obtain approval from their supervisor before applying.

The supervisor provides leadership for their assigned Work Management group within the Operational Excellence organization. The individual collaborates with the Manager, Work Management Operations to establish and monitor organizational goals, policies, plans, forecasts, and standards; achieving performance, operating and financial objectives and budgets; and managing resources.

Key responsibilities involve supervising both short-range and long-range planning and scheduling operational processes, work management functions, clerical work, analyzing results, and supporting the implementation of process improvements with an eye on maximizing operational productivity and efficiency associated with First Energy's work management system.

This position is located within the North NJ Region

Demonstrating and directing a solid commitment to all aspects of safety, promoting Leading with Safety principles, utilizing Safety & Human Performance tools, and strengthening the commitment to safety throughout their assigned Work Management and field operations areas of responsibility.

Leading work management planner/schedulers and clerical staff associated with forecasting, clerical work, short-term planning, and scheduling to ensure standardized Work Management processes are followed for assigned operations centers within the Operational Excellence organization.

Supervising the daily activities of planner/schedulers, clerks, readiness coordinators, and administrative support by making decisions guided by policies, procedures, and business plan which help to drive continuous improvement across the business unit and First Energy.

Supervising the prioritization of field operations projects and workload for assigned operations centers within the Operational Excellence organization.

Supervising a firm two-week plan of assigned operations center activities, and a one-month projection of anticipated future activities providing management with a daily work plan and job contingency strategy.

Supervising long-range planning efforts for assigned operations centers within Utility Operations to ensure the most effective use of resources and completion of the highest priority work for Utility Operations.

Engaging Engineering Services and Operations Leadership teams across assigned operations centers to establish and achieve safe, reliable operations

Providing oversight across assigned operations centers to ensure user acceptance and planning, pre-job inspection, scheduling process adherence and clerical activities.

Leading the development and implementation of scheduling strategies for assigned operations centers within the Operational Excellence Organization.

Leading continuous improvement efforts by leveraging Work Management systems.

Supervising the coordination of work request activity with customers, contractors, internal entities and line department sections (including contacts beyond normal work hours, as appropriate), and providing status updates when requested.

Supervising the following activities for assigned operations centers: calling in UG Utility locates (i.e., OUPS, MISO Utility Tickets), submitting switching requests to the Distribution Control Center, submitting requests for…