Product Operations Lead | Menlo Park Pop

Product Operations Lead | Menlo Park Pop Up

Posted 3 days ago. Be among the first 25 applicants.

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future and an equitable, inclusive, and growth‑focused environment for our people.

The Product Operations Lead is part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back‑of‑house product operations, and ensure both the floor and back‑of‑house are stocked and well‑organized. The role also involves providing input on team member performance evaluations, hiring decisions, and serving as Supervisor on Duty while leading inventory shifts.

When on the floor, the Product Operations Lead delivers a world‑class guest experience.

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.
• Ensure execution of product actions (e.g., pull‑backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Monitor product levels and communicate findings to support sell‑through strategy and optimal product availability for the guest.
• Review and interpret daily business data and metrics to inform actions, e.g., analyze sell‑through data to provide recommendations to store leadership regarding product focus or, for outlets, pricing.
• Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
• Address team member performance and support their ongoing learning and development by providing direct feedback and in‑the‑moment recognition, coaching, demonstrations, and hands‑on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
• When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establishes a world‑class guest experience.

• Must be legally authorized to work in the country where the store is located.
• Must have the ability to travel to the assigned store with reliable transportation methods.

• The work schedule can vary based on store needs.
• Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays.
• During peak time frames, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some team members.

• 1 year of work experience.
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work.
• Some experience in leading, mentoring, delegating or process implementation with others.

• Education:
  
  High school diploma/GED/equivalent or above.
• Experience in retail, sales, distribution center, or warehouse operations related; reviewing and interpreting business reports and metrics to inform action.
• For experiential stores with food/beverage service only:
  Food safety and/or liquor service certification.

• Inclusion & Diversity:
  Creates/supports an inclusive environment that values/celebrates differences.
• Integrity:
  Behaves in an honest, fair, and ethical manner.
• Adaptability/Agility:
  Navigates uncertainty and ambiguity and can change priorities in a fast‑paced environment; recovers quickly from setbacks.
• Leadership:
  Is able and desires to lead and…