Director Of Sales

Overview

Oversee all sales efforts for each market segment, managing sales staff to meet or exceed goals. Ideal candidate has 3–5 years of hotel sales management experience.

• Manage sales staff by advising, encouraging, planning, and appraising results.
• Develop and implement sales and marketing strategies to increase revenue.
• Meet with and maintain business relationships with clients and potential clients.
• Liaise with other department heads to facilitate client services.
• Follow up on RFPs.
• Utilize existing group files to locate previous groups with potential rebooking opportunities.
• Collaborate with GM to create proposals/contracts for group and corporate business.
• Use Delphi to log and track proposed, tentative, and closed clients and groups.
• Develop and maintain business relationships with area CVBs, Chambers of Commerce, and other professional organizations.
• Monitor revenue goals of sales staff, coach and adjust as needed.
• Prepare weekly, monthly, and quarterly reports.
• Maintain flexible availability to include evenings and weekends as necessary.
• Accountable for market penetration performance as measured by STR report.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including holidays and weekends) and attend all scheduled training sessions and meetings.

• Strong ability to manage, delegate, and lead sales staff by example.
• Expert knowledge of revenue management, forecasting and budgeting.
• Solid knowledge of surroundings and potential market.
• Strong motivation and negotiation skills, sales planning and building client relationships.
• Ability to communicate effectively with clients, managers and team members.
• Excellent problem resolution ability resulting in financial gain and/or guest satisfaction.

• Education: Bachelor’s degree in a related field.
• Experience: 3–5 years of hotel sales management experience.
• Notice: Friendwell Managed Hotels function 24/7; all employees must maintain a friendly, welcoming, and positive attitude.

Director

Full-time

Sales and Business Development