Sales Account Executive​/Coordinator; Position

SALES ACCOUNT EXECUTIVE/COORDINATOR (HOURLY POSITION $19/HR)

Join to apply for the SALES ACCOUNT EXECUTIVE/COORDINATOR (HOURLY POSITION $19/HR) role at Friend well Group of Companies

SALES ACCOUNT EXECUTIVE/COORDINATOR (HOURLY POSITION $19/HR)

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Summary

Establish a partnership with each member of the Sales Team to assist in customer presentations, customer set ups, ensure accurate orders, achieve high levels of customer satisfaction and ultimately be a strong contributor to the achievement of department and company sales volume goals. Apply excellent attention to detail, with great organizational skills, ability to anticipate needs and comprehensive product knowledge to act as a true extension of the Sales Team.

Summary

Establish a partnership with each member of the Sales Team to assist in customer presentations, customer set ups, ensure accurate orders, achieve high levels of customer satisfaction and ultimately be a strong contributor to the achievement of department and company sales volume goals. Apply excellent attention to detail, with great organizational skills, ability to anticipate needs and comprehensive product knowledge to act as a true extension of the Sales Team.

Roles and Responsibilities: This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Managing Sales Activities

• Build and maintain strong relationships with existing clients to ensure repeat business and loyalty.
• Develop proposals, contracts, and sales agreements tailored to client needs.
• Conduct site visits and tours for prospective clients to showcase hotel facilities and services.
• Manage a portfolio of accounts, ensuring revenue and sales goals are met.
• Verbally communicate effectively with guests and co-workers.
• Multi-task in a high paced environment.
• Conducts site inspections for customer accounts when appropriate.
• Maintains complete and up-to-date lead information on each account to verify accurate reporting and customer base information.
• Qualifies and maintains customer’s long-term business potential.
• Verifies accurate and timely lead turnover to other departments as needed.
• Understands and utilizes all business processes written in support of the sales organization.
• Sets day-to-day priorities to complete assigned responsibilities in a timely fashion and meets all deadlines.
• Performs any and all other duties or supportive functions that may be assigned.
• Job duties subject to change at any time.
• Works collaboratively with the Sales Office Team to establish coordinated sales efforts that are complimentary, and not duplicative.
• Services customers in order to grow share of the account.
• Executes and supports the company’s customer service standards.

Requirements: Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

• 2 years Hotel Front desk experience required
• High school diploma required; some college preferred
• Well-groomed and conforms with the dress code
• Ability to work well with others and portray good people skills
• Excellent verbal and written communication skills
• Excellent organizational skills and guest relations skills
• Total commitment to guest satisfaction
• Must be proficient in Delphi Sales force, OPERA and Microsoft Office
• Must be proficient in general computer knowledge, MS Office
• Good time management skills
• Strong ability to meet deadlines
• Ability to communicate customer needs and resolve minor complaints independently.

Notice

Friend well Managed Hotels function twenty-four hours a day, seven days a week, 365 days a year. As a part of the hospitality industry a hospitable service atmosphere must be maintained at all times. All employees are required to project a friendly, welcoming, and positive attitude.Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Full-time

Job function

• Job function
  
  Sales and Business Development

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