Outbound Phone Sales Representative - Automotive Parts

Outbound Phone Sale Representative – Automotive Parts at WORLDPAC

Worldpac, a leading name in automotive parts distribution, is looking for a Sales Representative to develop and implement proficient selling skills while demonstrating competencies in prospecting, growing, developing, and maintaining an active assigned customer account base. This outbound sales role manages customers over the phone from the office/branch location.

Worldpac's well-respected, industry-leading business model, with a robust technology platform and comprehensive product assortment, differentiates us from competitors. Our team members are the reason WORLDPAC has outperformed the industry for over 30 years with an unwavering commitment to customers and suppliers. Worldpac fosters a sense of community, connection, and inclusion.

• Achieves assigned performance goals and objectives by overseeing a finite number of active customers as defined by leadership.
• Develops new leads and maximizes current customer potential using all available resources.
• Documents all relevant account activity in the CRM tool or other appropriate areas.
• Represents the organization professionally and in accordance with the code of conduct and ethics.
• Maintains a positive working relationship with territory development managers, branch operations leadership team, customer support, and other internal departments.
• Prepares a yearly budget for the assigned customer base, including new customer development based on market potential.
• Occasional travel is required for this position.

High school diploma or GED equivalent. Bachelor’s degree preferred.

• 1-3 years of related experience.
• At least 1 year of telemarketing or customer service experience.
• Extensive automotive parts knowledge; import knowledge is a plus.
• Order processing knowledge and familiarity with computer catalogs.
• Comfortable with all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel).
• Extremely organized and demonstrates ability to prioritize effectively.
• Must be able to read, write, and speak English fluently.
• Has excellent multitasking ability and is a demonstrated self-starter.
• Willingness to continue to evolve and develop personal skills to meet a changing environment.
• Demonstrates a positive attitude and strong attention to detail.
• Must be available for occasional travel.
• Eligible to work in the United States.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Excellent organizational, planning, and prioritization skills.
• Highly motivated with creative ideas.
• Ability to efficiently manage multiple customer accounts and successfully multi-task.
• Adaptable to a changing environment and capable of embracing the continuous improvement process.
• Proficient with data entry, including speed and accuracy, with strong attention to detail.

• Bilingual skills.

• The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing duties, the team member is regularly required to sit, talk, and listen. The team member is frequently required to walk. The team member is occasionally required to stand; use hands, reach with hands and arms; stoop, kneel, crouch, or crawl. The team member must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  
  Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Comprehensive Benefits Package (US Full-Time roles)

• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) with employer match after 1 year of service
• Paid time off (package varies by role type)
• Paid holidays
• Annual Performance Reviews/Merit Increases (as eligible)
• Empowering Career Growth and Success

USD $47,800.00 – USD $59,800.00 /Yr.

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