Manager - Client Services

Infosys Financial Services is seeking an Engagement Manager, Alliances to drive strategic partnerships across the Capital Markets technology ecosystem. This role will lead relationships with key industry partners including Murex, Eagle Investment Systems (BNY), Broadridge, Sim Corp, Golden Source, Asset Control, Adenza/Calypso, Bloomberg, and other strategic platform providers. Working closely with Financial Services Sales, Client Partners, Domain Consulting Group (DCG), Infosys Consulting, Service Lines, and partner organizations, the incumbent will build and execute alliance strategies, develop joint go-to-market motions, create differentiated industry solutions, and generate measurable pipeline and revenue growth.

The ideal candidate combines Capital Markets domain expertise, alliance management experience, business development capabilities, and strong executive stakeholder management skills.

• Develop and manage executive-level relationships with strategic Capital Markets technology partners.
• Serve as the primary Infosys alliance lead and single point of contact for assigned partners.
• Define and execute annual joint business plans, governance models, growth targets, and strategic initiatives.
• Lead executive reviews, quarterly business reviews (QBRs), and joint planning sessions.
• Identify and pursue partnership expansion opportunities spanning advisory, implementation, modernization, managed services, and platform-led transformation initiatives.

• Build and execute joint go-to-market strategies and sales plays with partner organizations.
• Develop differentiated Capital Markets solutions leveraging Infosys capabilities and partner platforms.
• Collaborate with Marketing and Industry teams on events, webinars, thought leadership campaigns, analyst engagement, and partner ecosystem programs.
• Enable Infosys sales teams with partner-specific messaging, collateral, value propositions, and competitive positioning.

• Work closely with Financial Services sales leaders, Client Partners, and account teams across North America.
• Drive pipeline generation and influence revenue through partner-led and joint pursuits.
• Identify whitespace opportunities within strategic client accounts.
• Facilitate executive introductions between Infosys, alliance partners, and clients.
• Track and report alliance-driven pipeline, bookings, and revenue contribution.

• Collaborate with Infosys Consulting, Domain Consulting Group, and Technology teams to address emerging client challenges.
• Develop innovative Capital Markets solutions leveraging partner platforms and Infosys assets.
• Support Centers of Excellence (CoEs) around strategic Capital Markets platforms.
• Drive AI-enabled, cloud-enabled, and platform modernization initiatives across front-, middle-, and back-office functions.
• Coordinate demonstrations, proof-of-concepts, accelerators, and reusable solution assets.

• Partner closely with Sales, Client Partners, Infosys Consulting, DCG, Service Lines, Delivery Teams, Product Capability Teams, Marketing, Legal, Finance, Procurement, and Contracting functions.
• Align internal investments and capability development initiatives with strategic partner priorities.
• Support recruitment, certification, and alliance capability-building programs.

• Maintain deep understanding of Capital Markets technology trends, partner portfolios, and the competitive landscape.
• Monitor partner strategies, acquisitions, product roadmaps, and market developments.
• Represent Infosys at industry forums, partner conferences, and Capital Markets events including Sibos, FIA, SIFMA, Invest…