Block Advisors Receptionist

Overview

Join to apply for the Block Advisors Receptionist role at H&R Block
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Our company believes in the power of people helping people and building a high performing, connected culture where everyone belongs. This role is part of delivering excellent client experiences and supporting the Block Next transformation focused on innovation, client experience, and sustainable growth.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with the team
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
• to checkout all available benefits

At H&R Block we remain committed to building a Connected Culture — trust, care, and connections in how we work together so everyone feels safe to bring their authentic self to work and belongs as part of a larger team.