Administrative Assistant

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MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking an Administrative Assistant to support our leadership team. The role involves performing a variety of administrative and clerical tasks. This position offers many opportunities for learning and advancement.

The ideal candidate should have excellent command of English, be highly organized, reliable, and detail-oriented. Prior administrative experience is preferred but not required.

To be considered, applicants must complete a full application on our careers page, including screening questions and a brief pre-employment test.

• Perform administrative duties
• Answer emails and phone calls
• Support scheduling by booking appointments and avoiding conflicts
• Create content for social media channels
• Prepare presentations as instructed
• Make travel arrangements (flights, hotels, etc.)
• Maintain professional communication via phone, email, and mail
• Anticipate needs to ensure positive experiences
• Handle sensitive information confidentially

• 1 year of experience preferred
• High School Diploma or equivalent
• Exceptional time management and multi-tasking skills
• Strong attention to detail
• Excellent organizational skills
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
• High-speed internet connection (20
  
  Mbps+)
• Typing speed of 20+ WPM

We offer competitive pay based on experience, along with a variety of benefits including paid time off, incentives, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a casual work environment.

This role is primarily sedentary, requiring long periods of sitting and using office equipment. Occasional movement and lifting up to 40 pounds may be necessary.

• Must be authorized to work in the job's country
• Willingness to undergo background checks and drug screening

MCI values diversity and is committed to providing a discrimination-free workplace. All employment decisions are based on merit and qualifications.

MCI provides industry-leading solutions in customer experience and digital transformation, with a focus on innovative and efficient services across various sectors.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries: IT Services and IT Consulting